Why does MyCardBatch need my eBay business policies?

Every eBay listing must reference a payment, return, and shipping policy. MyCardBatch attaches your policies to each listing it builds, so cards publish correctly without you re-entering shipping and return terms on every card.

I clicked Import Policies and nothing came in. Why?

That almost always means you have not created any business policies on eBay yet, or business policies are not turned on for your account. Opt in to business policies in your eBay account settings and create at least one payment, return, and shipping policy, then import again.

Home › How to Set Up eBay Business Policies

How to Set Up eBay Business Policies for Card Selling

Q: What shipping policies do card sellers need?

Most card sellers use two: a plain white envelope (PWE) option for inexpensive cards, and a bubble mailer with tracking for higher-value cards. MyCardBatch picks the right one per card based on price.

Before you can list cards in bulk, eBay needs to know your payment, return, and shipping terms. eBay calls these business policies, and MyCardBatch attaches them to every listing it builds for you. This is the one piece of setup that trips up new sellers — so here's exactly how to turn it on and what to create for cards.

In a hurry? Business policies are an opt-in eBay feature. You have to turn them on, then create at least one payment, one return, and one (ideally two) shipping policy. Once they exist, MyCardBatch can import them in one click.

Important — where policies actually live: Business policies are created on eBay's site, not inside MyCardBatch. The Import Policies button only pulls in policies that already exist on your eBay account — it doesn't create them. That's why you set them up on eBay first (Steps 1–4), then connect and import (Step 5). Connecting your eBay account can be done at any time and does no harm, but importing only returns policies once they exist on eBay.

What business policies are — and why they matter

Every eBay listing has to answer three questions: how does the buyer pay, can they return it, and how does it ship? Instead of re-answering those on every single card, eBay lets you save reusable business policies and attach them to listings by name. MyCardBatch uses those saved policies so a whole batch of cards can publish with the correct shipping and return terms automatically — no re-typing per card.

The catch: business policies are off by default, and a brand-new seller account usually has none. If you skip this step, clicking Import Policies in MyCardBatch returns nothing, because there's nothing to import yet.

Step by step

Step 1

Opt in to business policies

On eBay, go to My eBay › Account › Business policies (or search "business policies" in eBay Help and follow the opt-in link). Click Opt in. This is a one-time switch that unlocks the ability to create and save policies. You usually need to be registered as a seller first.

Step 2

Create a payment policy

Add a payment policy and give it a clear name like Standard Payment. With eBay Managed Payments (now standard for most sellers) the details are largely handled for you — the main thing that matters is that the policy exists and has a name you'll recognize.

Step 3

Create a return policy

Add a return policy that matches how you want to sell. Common choices for cards are 30-day returns (more buyer-friendly, can help in search) or no returns for raw singles. Name it clearly, e.g. 30 Day Returns or No Returns.

Step 4

Create your shipping policies (the card-specific part)

This is where cards differ from other items. Most sellers want two shipping policies:

Plain White Envelope (PWE) — for low-value cards. Cheapest option; name it something like PWE or Envelope.
Bubble mailer with tracking — for higher-value cards that need protection and a tracking number. Name it Bubble Mailer or Standard Shipping.

MyCardBatch automatically picks the right one per card based on price, so it's worth setting up both. You can always add more later.

Step 5

Connect eBay to MyCardBatch and import

In MyCardBatch, open Settings › eBay Business Policies, click Connect eBay Account to authorize, then click Import Policies from eBay. Your payment, return, and shipping policies pull in automatically. Add your item location (city + ZIP) and package dimensions, and you're ready to list.

Important: If you ever type a policy name manually instead of importing, it must match eBay exactly — same capitalization and spacing — or the listing will be rejected. Importing avoids this entirely, so import whenever you can.

Troubleshooting: "Import Policies" returned nothing

Nine times out of ten this means one of two things:

You haven't opted in to business policies yet (Step 1), or
You've opted in but haven't actually created any policies yet (Steps 2–4).

Go back to eBay, confirm at least one payment, return, and shipping policy exists, then click Import again. If they exist and still won't import, disconnect and reconnect your eBay account in Settings to refresh the authorization.

Policies set up? List your first batch.

Once your eBay policies are imported, MyCardBatch scans your cards, fills every field, and lists them via the eBay API or a ready-to-import CSV. Start with 100 free card uploads, no card required.

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Frequently asked

Do I have to use business policies?

To list through MyCardBatch (and to list efficiently on eBay in general), yes — listings reference a payment, return, and shipping policy. Business policies are the supported, reusable way to provide them.

What shipping policies do card sellers usually need?

Two is the sweet spot: a plain white envelope option for inexpensive cards and a bubble mailer with tracking for higher-value ones. MyCardBatch chooses between them per card based on price.

What's next after setup?

Read how to bulk list sports cards on eBay for the photograph → scan → review → publish workflow.

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