This Privacy Policy explains how MyCardBatch ("we", "us") collects, uses, stores, and protects your information when you use our Service at mycardbatch.com.
Account information: When you register, we collect your name, email address, and your password, which we store only in hashed form (never in plain text). We also record how you found us if you arrive through a referral link or tell us at signup, and the account settings you choose (such as your listing preferences, shipping defaults, and email choices).
Your cards and batches: The card details you scan or enter (player, year, set, card number, condition, grading, price, cost, notes, and similar fields), your batches, and the history of what you have listed and sold.
Card images: Photos you upload for scanning.
eBay account data: If you connect your eBay account, eBay gives us access tokens that let us act for you: creating and updating listings, syncing sales, and showing your orders, buyer messages, and offers. We store the access tokens, your listing and item IDs, and sale records for your cards (price, date, and order reference). Order, message, and offer details are read from eBay when you view those pages. You can disconnect eBay at any time in Settings → eBay.
Credits and payments: Your Card Upload balance and transaction history. Payments are processed by Stripe; we never receive or store your card number, expiry date, or security code.
Usage and security data: The date, time, and IP address of each sign-in (used to protect accounts and investigate misuse); when you were last active; scan records (when a scan ran and how much AI processing it used); and in-app activity and error events (for example, that a batch was saved or a listing failed, and whether you were on a phone or a computer) so we can fix problems and improve the Service.
Support conversations: Questions you ask the help chatbot and its answers, messages you send us through the in-app messenger, and feedback you submit.
We do not sell your personal information, and we do not use it for advertising.
We use the following services, each of which has its own privacy policy:
Account emails (always sent, because the Service needs them): email verification, password resets, purchase receipts, and important notices about your account or the Service.
Optional emails (you can turn these off at any time in Settings → General → Email Notifications):
When we reply to a message you sent us through the in-app messenger and you are offline, we may also send that reply by email.
We do not use advertising cookies or cross-site tracking. Your sign-in session and display preferences (such as light or dark theme) are kept in your browser's local storage, not in cookies.
We use Cloudflare Web Analytics to measure aggregate site traffic (such as page views, referrers, and country). It does not use cookies and does not fingerprint visitors.
The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.
MyCardBatch is operated from the United States, and your data is stored and processed in the United States. If you use the Service from another country, including Canada, the United Kingdom, the European Union, or Australia, your information will be transferred to and processed in the United States. You may ask us at any time for a copy of your data, or to correct or delete it, using the contact details below.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "last updated" date, and for significant changes we will also let you know by email or in the app. Continued use of the Service after changes constitutes acceptance.
Questions or requests? Email us at [email protected], or message us from the help button on any page while signed in.